FAQ
Common Question Answered
Pricing
Before undertaking any work an estimate will be provided
Most common student instruments repairs are between £30 and £60.
Rates are competitive but not advertised, different technicians work at different speeds and it is not comparable
Dan Faulkner Instrument Services are not VAT registered.
Methods of payment
Card, bank transfer or cash on collection is preferred
All major debit and credit cards are accepted.
A deposit is required for overhauls to cover material costs
Cheques are not accepted.
Timescales
Workshop space is limited, we don't want to hold onto your instrument indefinitely!
When quoting an estimated completion date will be agreed.
Overhauls are subject to available pad stock and usually take a few weeks, but updates will be provided along the way.
"Whilst you wait" is possible by prior agreement and only for very quick repairs or urgent spot repairs.